Advance Auto Parts

Message: Every time I visit this store, there is staff waiting to help and saying hello. Someone is always ready and willing to help me find something. Very professional and friendly staff. This store has the best customer service of any auto parts store I have visited.

Message: I was greeted immediately. Very friendly. They helped diagnose a problem with my headlights and I was able to fix it. Reasonable prices as well.

Message: Sweet place to shop for auto supplies without getting your hands greasy first. Haha. Knowing your buisness makes company's operation a breeze. The employees know their jobs and it's a place that you know you are going to get what you need or a helpful hand will point you in the right direction with the correct diagnosis for your problems. Thank you Advance for building a operation for the people and by the people, sincerely Jerry.

Message: Somewhat expensive for some items. Overall, good selection of things. Friendly people!

Message: Went in for a new battery and wiper blades… Right away I noticed the staff hustling, and working together to help customers. We ran into a complication with the battery swap, but the guy helping me went above and beyond to get it done! Saving me a ton of time and hassle! Thanks!

Message: I bought a battery from advance auto parts and it went bad so I took it back to get it replaced for a second time and I found out that the store I took it back to the first time screwed something up. So the store I took the second battery back to told me they wasn't supposed to swap it out because of west the first store had done and I was about to get mad be auze I had paid almost 300 dollars for that battery. But then the Manger decided to make it good for me and she refunded me the full purchase price that I had originally paid for the battery but then they didn't have the battery I needed in Stock so she went out of her way yet again and found the battery I needed at not just another auto parts store it was at a completely different store name altogether. I'm not going to mention the name of the other store because I dont want to cause the lady that was so nice to me any trouble.

Message: Stephanie was such a wonderful help to me with a battery pick up and installation. The Kings Mountain store did not have my battery in stock but informed me that the 512 Lafayette street store in Shelby had it…. Kings Mountain store charged me and I went to pick battery up in Shelby. Wasn’t thrilled with Kings Mountain store and thought about just going to the competition but drove to Shelby anyway. Stephanie was quick to help me once I entered the store ( even though the sale was done at the Kings Mountain store). Stephanie insured the battery was installed correctly and then checked to make sure I had no other issues. What started as a negative experience (no battery in stock in Kings Mountain Store but website said they did) changed because of Stephanie’s great attitude and friendly service! Best service I have ever had from any Advance Auto store! Thank you again Stephanie it was great doing business with you!