Leonard Buildings & Truck Accessories

Message: Worked with Russel Poole at the Raleigh store on Capital Blvd. Some of the best customer service I have had in a long time. Been a Leonard Trailer owner since 2004 and the customer service Mr Poole gave was better than the Leonard trailer which is an excellent trailer, zero trouble since 2004 and untold miles. Mr Poole went beyond what was to be expected with his service. Thank You Russel Poole.

Message: Russel and his team are on top of it. I had a n issue with e dealer installed truck bed cover not staying closed. I stopped bye and asked for assistance. They scheduled an appointment to fix it 3 days later at 9AM. I showed up and they took it straight back and made the adjustments. Glad to have it fixed finally and they even provided the service as complementary. 5 Stars for Leonard Buildings Truck Accessories on Capital Blvd in Raleigh NC! Thanks I will be back.

Message: I purchased a BAK Revolver X4s Bed Cover for my 2021 Tacoma in the Spring of 2022 at the store on Capital Blvd. They did a great job of scheduling and installing the cover. Recently, I had an issue with the slats near the tailgate in the rollup cover. I went to Leonard. They filed the warranty for me. Two weeks later they called and had a new cover to install. I scheduled an appointment and took the truck to the store. In about 35 minutes they installed the new cover and I was on my way. The service was excellent. I have really enjoyed this bed cover and the warranty service was excellent.

Message: What great operation! I am a RV newbie and Leonard's Raleigh went out of their way to help me and make me comfortable with what I will be doing. When all the necessary parts didn't arrive in time to install the ECHO brake package and the Blue Ox TrackPro, they installed a loaner brake kit so I could safely tow to Jordan Lake for a planned shakedown weekend. My scheduled installation with all my ordered items went very smoothly and, once again, everyone explained how the system would work and what I needed to do. I also visited the Leonard's in Albemarle and they were helpful as well. I think this is a very "customer service-oriented" company and would recommend their services to anyone!

Message: Purchased a Truxedo bed cover here in 2014. I noticed it wasn't staying tight and rolling up as it had done so many times. I called and talked to Russel, explained my problem. He asked if I could bring it by so he could take a look. Took him about 10 minutes to see the problem, took about 15 minutes to call and order the replacement parts and a week later it took about 45 minutes for them to fix the issue. My Truxedo bed cover is as good as new. On a scale of 1 to 10, I rate Russell a 20. Leonard stands by their products. Ask for Russell, he's the best.

Message: I Worked with Russell to purchase a 6x10 aluminum trailer and all of the accessories needed to trailer our Can AM Spyder. This was my first time trailering anything so not a lot of experience. Russell could not have been more helpful and knowledgeable about what I needed to purchase to make sure that I had everything that I needed. He spent probably three hours showing me how to use everything and doing a couple of dry runs to make sure that I was comfortable. Truly refreshing to work with someone who is such a professional at what they do and has great customer service. GREAT JOB!

Message: I dropped my dump trailer off to Leonard’s Trailers on Capital Blvd. for repairs just before going out of town for a week. While on vacation I received a text message to call the office about my trailer. I called and I was informed that my trailer was ready and that there was no charge for the repairs. I asked why there was no charge and they told me that they identified some wires that they incorrectly installed several months ago when I dropped the trailer off for repairs a previous time and that was causing me the problems with my trailer. They could have easily told me something different and charged me some money, but they didn’t. As a retired law enforcement officer and a disabled veteran, I applaud the team at Leonard trailers for their professionalism and integrity. Unfortunately, we live in a day and time where we don’t always have positive experiences in or at repair facilities. I know I can trust the people at Leonard and i feel comfortable saying you can too, give them a try! Jared Ollison.

Message: Russell and the crew at Leonard Buildings of Raleigh are on point! We are beyond thrilled with our chicken coop. We’ve been searching for several months and came across their coop at the NC State Fair. In fact, we weren’t aware Leonard built chicken coops. The options & flexibility to adjust doors/set up & painting options(creating a build-to-suit situation), the amazing pricing (which includes delivery and set up), and quick delivery sealed our decision to buy from Leonard.. Our set up was a little odd, because our current run is on an elevated area. Russell’s response when he did his initial property inspection was, “If the Egyptians can build pyramids, we can get this done”…. Gotta Love his positivity! The coop arrived earlier than promised, & the delivery/set up guys were methodical and flawless. We cannot recommend Leonard Buildings of Raleigh enough. Give Russell a call- you won’t regret it!