Advance Auto Parts, 3301 Hillsborough Rd, Durham, NC, 27705-3006, automobile parts & supplies-retail-new

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Advance Auto Parts

Company Name: Advance Auto Parts
Status: Active
State: North Carolina
Post: 27705-3006
County: Durham
City: Durham
Address: 3301 Hillsborough Rd
Phone: (919)383-5541
Fax: unknown
Email: unknown
Contact Manager: Chris Whicard
Web site: www.advancedautoparts.com
SIC code: 553111 Industry group: AUTOMOTIVE DEALERS & SERVICE STATIONS, Business category: AUTO & HOME SUPPLY STORES, Subcategory: AUTOMOBILE PARTS & SUPPLIES-RETAIL-NEW
Employees: 20
Gross Annual Sales (Revenue): USD $ 3,900,000
Overall: Advance Auto Parts is a business categorized under auto & home supply stores, which is part of the larger category automotive dealers & service stations. Advance Auto Parts is located at the address 3301 Hillsborough Rd in Durham, North Carolina 27705-3006. The Manager is Chris Whicard who can be contacted at (919)383-5541.
Description: Auto Parts & Supplies,
Working hours: Mon: 07:00 am - 09:00 pm, Tue: 07:00 am - 09:00 pm, Wed: 07:00 am - 09:00 pm, Thu: 07:00 am - 09:00 pm, Fri: 07:00 am - 09:00 pm, Sat: 07:30 am - 09:00 pm, Sun: 09:00 am - 08:00 pm
Tags:
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
  • Truck accessories store
In summary:
  • The service was very good The staff was very helpful.
  • I received very good customer service from this location.
  • The store has a good layout and morning employees were nice the other day.
Recommended: Yes: 0 No: 0Click here to Inform about a mistake 23 Rating:

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Advance Auto Parts




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Review/Comment

Name: E.R.
Message: Chris and the guys/ ladies here are the best. They helped me with a part issue and saved my day!
Name: T.7.C.
Message: Came here looking for car cleaning products and came out with exactly what I wanted. Got some tire cleaner, wax, headlight cleaner and the ordinary stuff to clean the cars for the mean time. The tire grease from the tire wore off and still looks great. And the headlights are brighter. And the customer service was great. Definitely 5/5 stars.
Name: T.W.
Message: Brian G was amazing, I came in from out of town, driving a rental so I knew nothing about that car and he was very helpful at helping figure out what I needed. He really seems to love his job. I couldn't have asked for better help. Thanks Brian.
Name: J.M.
Message: The Advance Auto representative, an elder gentleman, was quick and to the point. Very professional! In and out with package dropoff!
Name: R.L.
Message: As soon as i walked in i was instantly helped. shopping for car stuff & asking questions as a woman can automatically make you insecure but they didn’t judge and were very nice about it. Chris in specific made sure I was more educated on windshield wipers & gave me a good laugh.
Name: D.P.
Message: I called ahead to confirm they could install a new battery on my Infiniti Q50 Hybrid Sport, which requires an AGM battery and complicated trunk install. Chris, the General Manager was very helpful in providing the part availability and install time frame for the same day when I first called. When I arrived, and after a short wait due to the popularity of the store, Jon the General Manager in training installed my new battery without delay. Despite having to remove several trim pieces from the trunk along with a reinforcement bar, Jon was over the top helpful and more than willing to tackle the job, while even balancing another customer, who was waiting for him specifically, since he is ASE certified and speaks multiple languages. Jon and I had an engaging conversation about car technology while he installed my new battery. Despite it being a tricky install, he was pleasant and professional during the whole process. It may have been tricky for me, but it was a piece of cake for Jon. I will make sure to spread the word to my friends that Jon is the go-to guy for auto parts. I really appreciate the excellent service he provided. Thank you to Jon, Chris, and his team for an A+ experience!
Name: T.V.A.
Message: Jon, assistant manager, was great. He was working by himself so couldn't check codes on my car, but loaned me the tool to check them myself and patiently explained, multiple times, how to make it work. I felt like I was having one of those mornings where nothing was going right, but Jon was patient through it all.
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