Cox Toyota

Message: Samantha was amazing. Super sweet and very professional. She was very helpful through out the whole process and made everything feel easier. I went to a few more before Cox Toyota, and the service and attention were far the best one of them all. Everyone was wonderful and did their absolute best to make sure I walked out of there with the SUV I wanted and with a better price than I expected. Will definitely recommend anyone looking for a great car with an easy buying process, go to Cox Toyota and ask for Samantha. Thanks again, Samantha!

Message: Cox Toyota's catch line should read, "Cox Cares".. I reached out to Cox Toyota as part of an exhaustive 4 month search to find the 1/500 GR Supra A91 Edition. The first person I talked to was Samantha Sturdevant. I explained why I was reaching out and that Cox Toyota had been allocated one of the A91's I was looking. Although the car was already spoken for, she must have heard the passion (or desperation) in my voice and gave me the option to put down a deposit in the chance that the original deal fell through. So I did (Oct 17th), and went on with my search.. Four days later (Oct 21st), Samantha calls and delicately tees the news up that the A91 is mine as the original deal was dissolved. I think my response was, "Are you kidding me?! ?! ?". Samantha kept her word and called me the moment the original deal fell through.. That was just the beginning of my Cox Cares experience. Samantha walked me through next steps and clearly articulated the process. Because of the rarity of the car, I was honestly nervous as to how the car would be handled. Samantha set my mind at ease and strenuously took notes on everything I wanted done to the car and, everything I did not (E. g. tint, PPF, dealer decals, etc. ). She also brought in Misty Broadus her finance partner to ensure I had a dedicated person to ask questions to and work with. Misty was an absolute pleasure and went above and beyond to expedite the paperwork.. Samantha followed the car the entire intake process sending me pictures and keeping me up to date. She even had the car parked off on it's own to ensure it was safe until the car transporter picked it up. Samantha was also the point of contact at the dealership for coordinating the transporter. The moment Misty gave the "All Clear" on the paperwork, Samantha had the car loaded on the truck to begin it's journey home. I took delivery of the A91 on Nov 4th.. So, from the time I put my deposit down in hopes of possibly, maybe, even a slight chance of getting an allocation to the time I took delivery in my driveway was 3 weeks.. think on that. Cox Toyota is first class! I don't know if it was me or the fact that the car was a 1/500 A91 but, I felt like the only customer the Cox team was focused on. Everyone made the time to ensure I felt like part of the process. Being an out of state customer, that's hard to do. I can't thank Samantha, Misty and the entire team at Cox Toyota enough for making this one of the best car buying experiences I have every had. Thank you, Thank you, Thank you! Brandon Knox. P. S. Samantha even included a really nice hat with the car.. thank you Samantha!

Message: I have been looking for an Army Green 4Runner for so long and finally found it! I looked all over the state and was so happy that Cox Toyota got one in and that I didn't have to travel far. I had a great experience throughout the whole process. Bryan Coats was a great salesperson to work with, so was Brian K in the used car department as he gave us a fair price for our trade-in! We will definitely reach out to them when we are ready for another Toyota!

Message: Go see Micheal Tillotson at Cox Toyota in Burlington NC! He got me in my dream car in no time. He made me feel like I was the only customer there. I pulled up in my trade in and he had my RAV4 waiting for me. Truly a red carpet experience. He is professional and truly cares for his customers. He took the time to show me all the features and how everything worked. Even setup my phone and showed me all the features I could see with my smart phone. He called me the day after I purchased my car to see how it was going and asked if I was still loving my new ride. If you’re in the market for a new or used car go to Cox Toyota and ask for MICHEAL.

Message: Had an incredible experience buying my 2013 Toyota RAV4 here this week! It was my first car purchase, and after 4-5 months of searching through a really tough time in the car market, I was ready to give up. But, I found a great deal here and had such a great experience with my sales associate, Michael T. I was very reluctant to walk back into a dealership after my previous experiences elsewhere, but this environment was so different & awesome. I did not feel pressured at all, & Michael was super helpful and patient as I was navigating many things that come with buying a first car. Misty in the financing office was also a HUGE help and a warm presence when it came to working thru numbers and financing. 10/10 recommend this dealership & the lovely people there!

Message: I had a very good experience when I purchased my brand new car at Cox Toyota. I didn’t had to wait too long when I ordered my car. My salesman Michael was really great, responsible and professional since day #1. Always kept me updated of my vehicle status and took his time to explain to me everything about it and all its features. He is the best, I recommend him, also the dealership. I am satisfied and would come back in the future if another car is need.

Message: Just purchased my 2022 Corolla Cross XLE from Cox Toyota. My salesperson, Jacob Ryan, was awesome to work with! We had a great experience and would definitely go back, again. Jacob answered any and all my questions as I anxiously waited for my vehicle to arrive. The Cross has been more than I anticipated and so glad I went with a Toyota. Great team of people who is willing to help in any way they can!

Message: I had a great experience purchasing a new Tacoma at Cox. My sales associate Michael Tillotson was super friendly and knowledgeable. He even came in on his day off to accommodate my schedule. This place is great and I will absolutely be back the next time I need a new Toyota!